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Black Friday Photography Deals: BF Day -7

November 21st, 2008 Posted in Digital Photography, Shopping

Today I’m going to take the easy route and remind you of a previous post from last month concerning Canon’s Fall rebate offers.  There are a number of lenses and Speedlite models available in this program.  The rebate offers are good until January 17 but there has been a snag.  Today I learned that Canon’s third-party rebate processing company, Continental Promotion Group, filed for bankruptcy on November 14th.

Here is the letter to dealers from Eliott Peck, a Vice President and General Manager at Canon:

Dear Canon Dealer:

The third-party rebate processing company, Continental Promotion Group (CPG), that was responsible for processing rebate claims and issuing mail-in-rebate (MIR) checks for Canon-brand printer and video products (along with many other products of a number of other companies) filed a Chapter 11 Bankruptcy petition on Friday, November 14th. This disruption in service will impact a number of Canon customers claiming their product rebates, temporarily, as we move our MIR operation to another vendor to ensure continued support and service this holiday season. Unfortunately, before CPG’s bankruptcy filing, a number of checks were distributed to customers that may bounce. While we are exploring ways to arrange for such checks to be honored despite CPG’s bankruptcy, any customer who has received a rebate check for printer or video products dated prior to November 14, should not cash the check until further notice. Furthermore, any customer who has not submitted rebate materials should refrain from doing so until further notice, as we need to make sure that rebate materials are directed to a location where they can be made available for processing. Canon is diligently working on steps to enable eligible consumers to be able to cash or to receive valid replacement rebate checks as soon as possible. A new vendor, The Advertising Checking Bureau, Inc. (ACB), has already been secured and we hope to be up and running shortly with ACB supporting our existing and upcoming MIR promotions planned for the balance of 2008 and beyond. As of Saturday, 11/15, both the Canon USA home page and the Canon CIG home page have alerted customers to this issue and we will begin actively reaching out to these impacted customers with ACB’s help soon. We will provide the public with more concrete information and next steps on our Web site by Friday, November 21st and will update CP-Net accordingly, to ensure our dealers are aware of all activities related to this issue.

Canon sales representatives will also be fully briefed on the situation shortly and will be able to address issues and questions raised because of this situation. Until further notice, please direct all inquiries to Canon’s Customer Call Center 1-800-OK-CANON.

We appreciate your understanding and support during this transition and as we work to resolve all customer difficulties tied to CPG’s failure.

Thank you for your ongoing support,

Eliott Peck
Vice President and General Manager, Sales
Consumer Imaging Group
Canon U.S.A., Inc.

Not all is lost as it appears Canon has every intention of honoring all rebates.  This was posted on the Canon USA site Monday:

  • If you are holding or receive a rebate check for printer or video products which is dated on or before November 14, 2008, please do not cash the check, as it may bounce. Please look for updated postings on the Canon U.S.A. website on or about November 21, 2008 for further instruction on how to exchange your check for a new check that you will be able to cash.
  • If you have not yet mailed in your rebate claim materials, please hold such materials until you receive further instruction. We are making new processing arrangements, with a new mail-in address. Please look for updated postings on the Canon U.S.A. website on or about November 21, 2008 for further instruction on where to mail your rebate claim material and how to exchange your check for a new check that you will be able to cash.

As for the main purpose of this post, I did come across one good deal this morning.  This is not necessarily specific to digital photography but a great accessory for additional storage:

  • Western Digital 1TB USB2.0/Firewire/E-SATA My Book Home External Hard Drive $189.99 – Offered by Dell with free 3-5 day shipping.

Good luck and good shopping!  More to follow tomorrow.

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